My latest theme – or should I say sermon – is customer satsifaction and how customer comments can help other customers judge not only a particular product, but a website and eTailer in general. And some are pretty forceful. Consider what some one called Greg had to say about the QUATRO SHIELD TITANIUM MAGNETIC THERAPY BRACELET
“I like both the look on the feel of it. I felt a surge of power when I put it on. That maybe just in my mind, but I felt it. That’s all that matters.”
And indeed to the customer that is what matters. Customers by their magnetic bracelets from Magnetic Therapy Bracelets not only because they look nice – which they do – but because when it comes to offering pain relief they are second to none. And this is borne out by customer comments..
“My partner really likes the bracelet,” wrote Tina. “It has stopped his fingers locking up when he is using a knife and fork. He used to occasionally have problems holding a pen as his fingers would locking up then as well at short time.”
Or as another customer wrote: “Recently brought two of these bracelets and ended up giving one to my brother so have had to re-order for myself, they seem to work on arthritis and ease the pain.”
In the same spirit, a customer called Amber wrote in to declare: “Absolutely brilliant. Looks good and works as far as my aching wrists are concerned.”
Worthy of note here, is that after emphasizing the curative and palliative benefits, she went on to praise the look of the bracelet. And a lady called Christine told us that she bought the bracelet as a gift for her husband who “suffers with tennis elbow.” She was delighted to tell us that “the tennis elbow has cleared,” and concluded that she “would recommend. But again, she added that the bracelet was “very stylish.”
This is very important, because although these are therapy bracelets, they are still jewellery items. And when it comes to the aesthetics, MTB gets loads of such comments.
Or another who bought a Booster Gold and Silver Magnetic Bangle (left) who wrote in to tell us that “The bangle is top quality!”
While one Brenda went as far as to assert that her item did “not lookout of place” when compared to her more expensive jewellery.
Which leads on to the issue of Value for money. Here again, MTB scores high with its customers.
And then there was Glynis who wrote in to tell us that she “bought one previously for a gift which was a lot more expensive, before I found your site,” adding her intention to “visit for sure again.”
Even the speed of delivery by Magnetic Therapy Bracelets came in for favourable comment. Thus a customer called Patricia wrote: “Excellent next day delivery, a comment echoed by “Les declared: “I ordered this bracelet yesterday and it was delivered today. Brilliant.” This was a similar experience to that of Denise who wrote “I ordered these bracelets on Monday and they arrived today.”
No wonder Carolyn was “really pleased” that her order arrived “within 48 hours of ordering,” or that Michelle was similarly “really pleased with the speed of delivery.”
And no wonder customers of Magnetic Therapy Bracelets keep coming back.